There may be times in your business where someone becomes angry. This may cause more harm than benefit in the performances of people.
When anger is expressed it may cause the focus of the people to be reacting to the anger, rather than being involved in meaningful work. Anger takes the focus off of finding the solution and directs the focus to being impacted by anger and responding to the anger, not the problem generating the anger. This puts the focus on the inability to manage the situation.
When anger is expressed it can cause stress which may reduce productivity and reduce the ability to remember specific things in the event. Would you want to work in an atmosphere of anger? Anger can cause situations to be influenced out of alignment and create unique blocks to obtaining desired results. Anger can be a distraction, to all of the people who are influenced by it. This means they may not be accomplishing things, in the way they need to be accomplished. Anger occurs many times, when people may not see a big enough picture of what is involved.
Anger brings the focus to the anger and decreases the chance for collaboration. Anger takes the focus off of problem solving and may lead to a focus on problem creation. If you are angry with yourself, you may not work well with other people. If you are angry with other people, they may not want to work with you.
Anger reduces the effectiveness of your business and can prevent your business from becoming a learning and growing organization.
In dealing with anger in a way that may prove to be effective, consider backing off from the situation for a few minutes and finding a way to calm down. Then take a look at how to approach the situation in a more positive manner.
If you are angry with yourself this can distract you. If you are angry with others this can cause them to be disengaged.
Garry Haggart, CPC is a management, marketing and performance development consultant and facilitator. He can be reached at 661-259-2530.