Our code and promise to everyone doing business with us.
1. To perform high-quality repair service at a fair and just price.
2. To have a personal obligation to each and every customer.
3. To exercise total care for the customer’s property while in our possession.
4. To recommend the maintenance, services and repairs that are necessary to maintain the vehicle in safe working condition.
5. To only use products that are safe and which provide service to our customers that equals to or exceeds those recommended by the vehicle’s manufacturer.
6. To give the best customer service possible, and in the case of any disputes, to provide a prompt resolution.
7. To ensure that our entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
We will treat our customers with respect. We will service and repair their vehicles in a timely and skillful manner. We will utilize the latest in automotive technology and equipment to meet our customer’s needs.
We are dedicated to our community to be honest and fair in all our business dealings. Our reputation today determines our survival in the future.
Our number one priority is customer safety and satisfaction. We will always understand our most important job, the safety of our customers and their families are job 1. We don’t just “temp fix” a repair; we strive to diagnose the cause and provide the needed attention to resolve the problem. Our customer’s expectation from us is what we give in return.
We are a family owned and operated business, and we are dedicated to earning your trust today and in the future.
Old Town Tire & Auto Center is located at 24203 Main Street, Newhall. For more information call 661-254-6304.
